Cancellation policy
At TechsDeck, we strive to provide a smooth and flexible shopping experience. Please review our cancellation policy for purchase options below:
Order Cancellation
- Before Shipment: Orders can be canceled free of charge within 8 hours of order placed. In some cases, we do verify the orders over a recorded telephonic calls and in those cases if the order is verified over the phone after the order is placed, it cannot be cancelled.
- After Shipment: Once an order has been shipped, it cannot be canceled. However, you may initiate a return as per our Return Policy.
Pre-Orders & Backorders
- You may cancel pre-orders or backorders within 8 hours of order placed after that no refund will be issued against cancellation.
Subscription & Payment Plans
- Subscription-based purchases can be canceled before the next billing cycle.
- For installment payment plans, cancellations must be requested before the first installment is charged.
Refunds for Canceled Orders
- Eligible cancellations will be refunded within 5-7 business days to the original payment method.
For assistance, please contact our customer support team at care@techsdeck.in.